Contact

Need help with OCR, accuracy, or account questions?

We review support requests during pilot windows. Since payments are not open yet, the waitlist is free and all access requests are handled manually.

General support

For product questions and usage help:

Privacy

For data deletion, Google user data, and privacy questions:

Legal & billing

For legal, policy, and future billing questions:

What you can expect from support

Expected response window for pilot messages: business days in UTC+8.
Data retention and deletion requests are handled with priority.
We can confirm OCR accuracy limitations and upload constraints for your use case.

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